Vittles and other ordering systems
What you get with Vittles and what to ask elsewhere. We also tell you what Vittles does not have, so you can decide on the facts.
| What we compare | Vittles | Other systems |
|---|---|---|
| What matters with every order | ||
| Order limit | None. A thousand orders cost the same as ten. | Some have a monthly order limit and charge extra above it. |
| Commission on orders | 0%. You pay a flat monthly fee per venue. | Often 0% as well. |
| System fee on card payments | None from Vittles. Only your own payment gateway charges fees. | Some take a fee on payments. |
| Delivery zones and excluded areas | Zones on a map plus the places you don't deliver to (Pro). | Many have zones, some drawn on a map. We found no excluded areas on their sites. |
| Courier app and GPS navigation | Included in Pro, with no fee per courier. Couriers have it all on their phone, start GPS navigation in Google Maps, Waze or Apple Maps, and guests see where their food is. | Some have it as a paid module, others don't mention it. |
| Dispatch | Included in Pro. Couriers take the ready orders with one tap and the system puts them in route order. With Vitty, assignment can also run automatically. | Some have it as a paid module, others don't mention it. |
| AI assistant | Vitty knows your menu and sales: €19 a month with Basic or Pro, included in Ultra. | Some offer AI as an add-on. |
| Menu design | 32 looks, 12 of them art-directed (Pro), a block editor, palettes and a header editor. You change it all yourself. | Some have website templates, elsewhere menu colours and fonts can't be changed. We found no ready-made looks for the menu itself on their sites. |
| Trial | 30 days. | Some 7 to 30 days, elsewhere a consultation. |
| Hardware needed | None. A phone or tablet is enough. | Some work without it, others use their own terminals or tills, sometimes rented. |
| Lock-in | None. You pay monthly. | Often none, with some it depends on the contract. |
| Ordering on your website | A widget or a button that opens over your page (Pro). A website is not required. | Often yes, depending on the plan. |
| Orders for a set time | Yes (Pro). | Some do. |
| Setup | Free until 30 November 2026, then a one-off €99 on Basic and Pro, included in Ultra. | Often free, some charge for setup. |
| Where other systems may suit you better | ||
| Price | Basic €19, Pro €49, Ultra €79 a month per venue. Orders start on Pro. | Free systems exist too, with paid add-ons. Paid plans often start around €39 to €49 a month. |
| Online card payment | Built, not switched on yet: it starts once the gateway keys are set (Stripe or GP webpay). Today, cash and card on pickup or delivery. | Many already have it, in some cases as a paid add-on or with a fee. |
| Table reservations | We don't have them. | Some have table reservations. |
| Till (POS) integration | We have no direct integration. Vittles is not a till, receipts stay on yours. | Some integrate with a till. |
| The venue's own app in the app stores | No. Guests order in the browser and install nothing. | Some offer one, often as a paid add-on. |
Data as of 4 November 2026. Prices and features of other systems differ by vendor and can change, so check them with the vendor before you decide.